When your co-worker isn’t human

In the popular television series Star Trek: The Next Generation, one member of the crew – Data – was an android designed to interact as humanly as possible with its colleagues. It made for great TV – but now, it’s also becoming a reality. Researchers have developed...

Virtual workers: the race to the bottom

Let’s say your organization needs a writer to create website content and marketing materials. You could hire a writer to join your team on a full or part-time basis. You could pay an advertising firm to take on the project. Or you could go online and find a ‘virtual...