Clients

• Re-design of a policy division to facilitate greater collaboration across branches
• Implementation of cross-disciplinary hubs, integrator roles and processes associated with the development of a Division-wide policy agenda.

• Restructure of the Capital Projects Division through a collaboration design and test process
• Development of a new strategic services branch and improved integration and connectivity between branches

• Restructure of the Product Development Division
• New organizational design to support a customer-focused strategic direction

• System-wide organization design to better integrate and align services for students and families
• Developed multi-stakeholder design team and incorporated input from a 300-person leadership community and a 240-person stakeholder advisory group.

Organizational and Human Resources Design

• Design process to create greater alignment and responsiveness of HR functions for the business
• mandate identification with key business leaders
• facilitation of a series of design summits and testing with subject matter experts

• Leadership Development
• Development of leadership capacity, including assessments, coaching sessions, training and a supportive leadership infrastructure

• Strategic and Structural Renewal
• Led design team in methodology for the creation and implementation of a new client services branch

• Strategic and Structure Renewal
• Lead a team of senior leaders in a whole systems renewal of their strategy and structure.

• Designing and Implementing a Patient Safety Culture
• Lead a design team (including the heads of medicine, nursing and organizational development) to design a holistic infrastructure for a patient safety culture.
• Implementation of an enabling infrastructure, including a new governance model, a new risk management system, and the development of roles, protocols and policies.